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Privacy Policy

Last updated: 24 / 05 / 2018

Your privacy is of utmost importance to us here at City Leathers and we promise never to release your personal details to any third party company.

When making a purchase through our website we do collect certain bits of personal information from you (for example: your name, email address, payment address and details).

Information is stored on secure servers.

City Leathers complies entirely with all applicable Data Protection and consumer legislation that is set out and we’ll treat all of your information as fully confidential and as if it were our own.

We believe you should be in the know and feel empowered when it comes to our handling and usage of your information.  

This page will therefore explain:

  •          what information we collect when you are on the City Leathers website and in contact with us;

  •          why we collect that information;

  •          how we may then use that information in the future;

  •          how we share that information (City Leathers does not share any of its data with third parties);

  •          what choice and options you have to control your information that we may have stored.

Our fundamental principles:

  •          Your information belongs wholly to you, not us – you should have control over it, and you should know about, and be at ease with, everything that we do with your information;

  •          We will only collect, keep and use your information either (a) for genuine business purposes that you have not disapproved of, or (b) where we are legally required to do so – and as soon as those purposes have been fully realised we will delete your information;

  •          We will be as open as possible with you regarding the information we collect, why we collect and how we use it.

  •          As long as your information is with us we will protect it as if it was our own sensitive data, using the appropriate security processes.

Information we collect

This information has been split into three categories: internet protocol data (IP), customer information and usage data.

Internet Protocol Data

Whenever you use the City Leathers website, or any other website for that matter, the website server needs to know the network address of your access point so that it can send the pages that you request to your Internet browser. The unique network address associated with your computer is called its "IP address" and is sent automatically each time you access any web site. The IP address allows a general geographic location to be extrapolated. We do not keep a long term record of your IP address data unless expressly advised such as when you are purchasing goods through our website.

Customer Information

This is the information that you fill out while going through our checkout process or opting in to our newsletter service, including your:

  •          name

  •          email address

  •          shipping and billing addresses

  •          payment details

Usage Data

Usage Data is general information about how you use and interact with our web site that we have worked so hard to design! This is collected using cookies (or similar technologies) placed by us. Cookies are small pieces of information sent from a web site and stored in your web browser, and which may assign an anonymous identifier to the user. Usage Data includes:

  •          the pages on our website that you clicked on or navigated through;

  •          how you came to our website (e.g. via Google, our newsletter or a social media platform)

  •          whether you have visited our site before (we can keep you updated for free, just sign up to our newsletter)

How we use the collected information

Customer Information

All information provided throughout the checkout process are used to fulfil your order and get it to you as swiftly as possible, marketing our products directly to you,sending out our fun and occasionally informative newsletter to your mailbox. City Leathers utilises the latest online security encryption to make sure that your data is kept as safe as possible throughout your visit.

Usage Data & IP Address

Your Usage Data allows us to gain an understanding in regards to your online behaviour. This in turn helps us focus our marketing and improve upon the service we provide to you on our websites.

Geographical location data is also contained in the Usage Data which also allows us to tailor your experience on our websites by displaying different content based upon your current location.

We also use Usage Data for remarketing to better target our ads to interested customers. Retargeting uses cookies to specify visitors of a website showing a particular brand of goods or services and then targets advertisements of that brand to that exact user on other web sites. So, after you have visited our web sites, you (or another user of your computer) may notice City Leathers advertisements appearing on certain other web sites.

We never pass on customer data to third parties for retargeting purposes.

The collection of this data is used wholly to optimise and improve upon our services that we provide to our customers around the world.


Customer contact promise

City Leathers would like you to be among the first to hear about our offers and news about our products and the development of our brand through time.

We make sure you are always in complete control of what we do with your information.

This is our simple customer contact promise:

  •          We will only use your data to help you make the most of what we have to offer.

  •          We will make sure our contact with you is relevant based on the information you have provided us.

  •          You can opt out at any time.

  •          We will always comply with the Data Protection Act 1998 and all other relevant legislation.

Choosing not to receive information from us:

If you would not like for us to use your information for any reason, you can do any or all of the following:

  •          opt out of receiving communication from us by clicking the ‘unsubscribe’ link on our newsletter, advertisement or any other communication.

  •          delete the existing cookies from your web browser and/or disable cookies on your computer and/or other devices.

  •          alter your ad preference settings on Google and Facebook, and on the platforms of other platforms.

Changes to this Policy

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on our web site, or by some other means such as email, so that you are able to review the changes before you continue to use the City Leathers website.